Frequently Asked Questions
- It is very easy. Firstly choose the section and the product type( bedding, blanket, mattress..) or type in search form if you have an idea what your are interested in
- Select a product, zoom in a photograph for details.
- Select a size or colour and add it to your shopping basket. You are now able to continue shopping or proceed to checkout.
- Then you’ll have an option to check out as a guest or to create an account.
- If you have a coupon you can enter it now
- Then choose a delivery method and proceed to Paypal. YOU CAN ALSO PAY WITH YOUR DEBIT OR CREDIT CARD by selecting this on the next page.
- Give us some more details about your delivery, you can choose different shipping address or give our courier information about any secure places that he can leave your parcel in your absence.
- Confirm your order.
- We are now sending you a confirmation email.
Sometimes, due to a high demand some items may appear as out of stock. If this happens we will restock as soon as possible. If we cannot restock them within two weeks then the items will be removed from the website.
Paypal is our prefered method of payment but if you haven’t go a Paypal account, don’t worry, you can pay with most debit and credit cards.
Refunds are issued after receiving returned goods. It would normally take 24-48 hours for a refund to reach your account after return notification email is received.
Please contact our customer service via email: firstname.lastname@example.org or via contact form, we aim to answer all your questions within 24 hours.]